FAQ

Frequently Asked Questions

What ingredients are in your dog treats?

Our treats are made with wholesome, single-ingredient recipes — no fillers, no artificial additives. Just real, natural goodness your pup will love.

Are your treats safe for all dog breeds and sizes?

Yes! Our treats are suitable for dogs of all breeds and sizes. As always, we recommend supervising your dog while they enjoy any treat.

How should I store the treats?

Store treats in a cool, dry place away from direct sunlight. Once opened, reseal the bag and use within the recommended timeframe on the packaging.

Do you offer free shipping?

Please visit our shipping policy page for the most up-to-date information on shipping rates and free shipping thresholds.

What is your return policy?

We want you and your pup to be happy! If you're not satisfied with your order, please contact us and we'll make it right.

How can I contact you?

You can reach us at rugrascals@gmail.com. We typically respond within 1–2 business days.